Privacy Policy

Effective Date: April 21, 2025

Ethel Street Management, LLC and Ethel Street Management, Inc. (“Ethel Street Management,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who interact with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, communicate with us, or utilize our services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address.

Tenant and Applicant Information: Rental history, employment information, income details, and references.

Payment Information: Bank account details and payment history.

Communication Records: Emails, text messages, and other correspondence.

Website Usage Data: IP address, browser type, pages visited, and other analytical data.

2. How We Use Your Information

We use the collected information for purposes including:

Processing rental applications and managing tenancy agreements.

Communicating with tenants and prospective tenants.

Processing payments and managing accounts.

Responding to inquiries and providing customer support.

Improving our website and services.

Complying with legal obligations and enforcing our policies.

3. Text Messaging

By providing your mobile phone number, you consent to receive text messages from Ethel Street Management related to your tenancy or inquiries. Messaging frequency may vary. Message and data rates may apply. To opt out at any time, text “STOP” to the number from which you received messages. After opting out, you may receive a confirmation message. To re-subscribe, text “START” or contact us at hello@ethelstreetmanagement.com.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

Service providers who assist in our operations (e.g., payment processors, maintenance contractors).

Legal or regulatory authorities as required by law.

Other parties with your consent or as necessary to fulfill our services.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure.

6. Your Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

Accessing the personal information we hold about you.

Requesting corrections or updates to your information.

Requesting deletion of your information, subject to legal obligations.

Objecting to or restricting certain data processing activities.

To exercise these rights, please contact us at hello@ethelstreetmanagement.com.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ethel Street Management, LLC

2430 Butler Street #454

Easton, PA 18042

Email: hello@ethelstreetmanagement.com